2 Night Min
Deposit / Payment Policy
HOTEL ROOMS AND APARTMENTS (For Villa Terms and Conditions see further below)
On arrival, a valid credit card must be presented to the Hotel Receptionist for charging, or you must pay in cash. Accomodation Charges and security bonds are settled on arrival.
Cheques are not accepted unless approved by the Hotel Manager.
At our sole discretion, we may charge a bond on arrival. Bonds are $200 for a Room or Apartment. Bonds are refundable on departure providing the terms and conditions as presented in the guest registration card are met in full.
Please Note: Children are defined as being under 12 Years old. One Child is permitted to stay for no charge.
VILLAS
On arrival, a valid credit card must be presented to the Hotel Receptionist for charging, or you must pay in cash.
Cheques are not accepted unless approved by the Hotel Manager.
To secure your booking a $500 prepayment on credit card will apply. This will be charged at the time of making the booking to the credit card provided. Once you have paid the $500 security deposit the booking is guaranteed. If the credit card is declined, and alternative payment is not received, after 48 hours of making the booking, the reservation will be cancelled.
Once the reservation is confirmed the $500 payment this will be kept by the hotel as a security bond, and will be returned to you after you vacate, and the villa is inspected and found to be in the same condition as when you arrived.
If you need to cancel please refer the cancellation policy below.
Cancellation Policy
HOTEL ROOMS & APARTMENTS
You can cancel your booking up to 48 hours prior to arrival and incur no charge.
If you cancel your booking within 48 of arrival we will charge one (1) nights accommodation to the credit card on file, and by making the booking you are agreeing to us making this charge.
A failure to arrive by 10:00pm on your scheduled arrival date will be treated as a cancellation and we will charge the night's accommodation as per the above point. We do not check guests in after 10:00 pm at night.
Early Departures. We require 24 hours notice of any cancellation or reduction in number of nights stay in order get a refund of any unused nights.
VILLAS
You can cancel up to 7 DAYS BEFORE the day of arrival and incur no charge. If you cancel a Villa booking WITHIN 7 days of your arrival date, we will not refund the bond you have paid.
EARLY DEPARTURES. We require 7 DAYS notice of any cancellation or reduction in number of nights stay in order get a refund of any unused nights.
COVID19 CANCELLATION POLICY
If you cancel or reduce the number of nights of your booking due to you or any of your party contracting Covid, the same cancellation policy still applies.